Contact
Contact RavandFX
Questions about your licence, installation, your rules or a refund? Email us and a real person will reply, usually within one business day.
Email support
Write in English or Persian. We usually reply within one business day.
To help us answer faster, include:
- your licence key or order reference
- your MT5 account number
- a short description of the problem and, if you can, a screenshot of MetaTrader's Experts tab
We will never ask for your MetaTrader or broker password. If someone does, it is not us.
Do it yourself in My licence
Many things don't need an email. In My licence you can:
- download the latest version of the assistant
- change your MT5 account (twice in any 30 days)
- release your device to move to another computer or VPS (3 times in any 30 days)
- have a lost licence key emailed to you again
More ways to reach us
Live chat support is coming soon to this site.
News, updates and short videos are on our channels:
Looking for how-to answers? Read the guides
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