RavandFX Privacy Policy

RavandFX needs very little data to work, and it never sees your trades or your money. This page explains exactly what we keep, why, and what you can ask us to do with it.

Who is responsible

RavandFX is a personal project of Behrouz Atoofi, operating from Dubai, United Arab Emirates. He is responsible for the data described on this page. You can reach us at support@ravandfx.com for anything about your data.

What we keep

To issue and verify your licence we keep:

• your email address and the language you chose
• your MetaTrader 5 account number and your broker's server name
• your licence key
• a device ID: a one-way code (a hash) made from the folder path of your MetaTrader data, not a hardware serial number
• the name of your MetaTrader terminal, as MetaTrader reports it
• the EA version, connection times and IP addresses
• order and payment records

That is the complete list.

What we never see

• Your trades. The EA runs on your own MetaTrader. It does not send your trades, positions or trade history to our server, and we have no access to them.
• Your passwords. We never ask for your MetaTrader login password or your broker password.
• Your money. We cannot deposit, withdraw or move anything in your trading account.

Why we use it

• To provide the service: issue your licence, check it from the EA, apply the money-management rules you chose, and let you manage your licence on the "My licence" page. This is necessary to perform our agreement with you (the Terms of Use).
• To give support: answer your emails and fix problems.
• To prevent abuse: stop shared or cracked licences. This is our legitimate interest in protecting the service.

We do not sell your data, we do not use it for advertising, and we do not build profiles of you.

Where it is stored and who processes it

• Our servers are hosted by RackNerd, in a data centre in Ireland.
• Licence and support emails are sent through an SMTP email service.
• Payments are made in USDT on TRON (TRC20), Polygon or BNB Chain, directly to RavandFX's own wallet. No payment company is involved. Like every blockchain payment, the transaction is recorded on a public blockchain; we only link it to your order.

Website statistics

We measure visits to this website with Umami, an open-source analytics tool that we host ourselves, on our own server in Ireland. It records the page you visit, the site that sent you, your browser, operating system, device type, screen size, language and country, and clicks on the trial and buy buttons. It sets no cookies, does not store your IP address, does not follow you across other sites and shares nothing with anyone else. If your browser sends a "Do Not Track" signal, your visit is not counted.

How long we keep it

We keep licence data for one year. Payment records may be kept longer when the law requires it. After that, the data is deleted.

Your rights

You can ask us to:

• tell you what data we hold about you and send you a copy
• correct data that is wrong
• delete your data (we may keep payment records the law requires us to keep, and a deleted licence stops working)
• stop using your data for a purpose you object to

Email support@ravandfx.com from the address linked to your licence. We reply within 30 days, usually much sooner. If you are in the European Union or the United Kingdom, you also have the right to complain to your local data protection authority.

Age

RavandFX is for adults. You must be at least 18 years old to use it, and we do not knowingly collect data from anyone younger.

Changes to this policy

If we change this policy, we will update the date at the top of this page, and we will tell you by email when a change is important.